Televic Group | Trust Center

Trust center

Televic is committed to protecting the data of our customers, suppliers, and employees. That's why we prioritize securing our products, policies, and organisation right from the start. Welcome to a new era of IT, where innovation meets data security.

Real-Time compliance

Compliance

ISO 9001

Quality equals cybersecurity. Get our Televic Rail certificate here.

ISO 9001 - US

Quality equals cybersecurity. Get our Televic US certificate here.

ISO 27001

Get our ISO 27001 certification.

ISO 27001

Get our Statement of Applicability.

IEC 62443-4-1 - BE

Secure Development Lifecycle (SDLC). Get our BE certificate here.

IEC 62443-4-1 - DE

Secure Development Lifecycle (SDLC). Get our DE certificate here.

GDPR

GDPR compliant

Monitoring

Continuously monitored by Secureframe

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FAQs

Yes, We're really this transparent.

Change Management

Approval for System Changes

System changes are approved by at least 1 independent person prior to deployment into production.

Production Data Use is Restricted

Production data is not used in the development and testing environments, unless required for debugging customer issues.

Configuration and Asset Management Policy

A Configuration and Asset Management Policy governs configurations for new sensitive systems

Segregation of Environments

Development, staging, and production environments are segregated.

Secure Development Policy

A Secure Development Policy defines the requirements for secure software and system development and maintenance.

Change Management Policy

A Change Management Policy governs the documenting, tracking, testing, and approving of system, network, security, and infrastructure changes.

Availability

Backup Restoration Testing

Backed-up data is restored to a non-production environment at least annually to validate the integrity of backups.

Business Continuity and Disaster Recovery Policy

Business Continuity and Disaster Recovery Policy governs required processes for restoring the service or supporting infrastructure after suffering a disaster or disruption.

Uptime and Availability Monitoring

System tools monitors for uptime and availability based on predetermined criteria.

Organizational Management

Organizational Chart

Management maintains a formal organizational chart to clearly identify positions of authority and the lines of communication, and publishes the organizational chart to internal personnel.

Independent Advisor

The board of directors or equivalent entity function includes senior management and external advisors, who are independent from the company's operations. An information security team has also been established to govern cybersecurity.

Information Security Policy

An Information Security Policy establishes the security requirements for maintaining the security, confidentiality, integrity, and availability of applications, systems, infrastructure, and data.

Background Checks

Background checks or their equivalent are performed before or promptly after a new hires start date, as permitted by local laws.

Disciplinary Action

Personnel who violate information security policies are subject to disciplinary action and such disciplinary action is clearly documented in one or more policies.

Internal Control Policy

An Internal Control Policy identifies how a system of controls should be maintained to safeguard assets, promote operational efficiency, and encourage adherence to prescribed managerial policies.

Performance Review Policy

A Performance Review Policy provides personnel context and transparency into their performance and career development processes.

Confidentiality

Data Retention and Disposal Policy

A Data Retention and Disposal Policy specifies how customer data is to be retained and disposed of based on compliance requirements and contractual obligations.

Data Classification Policy

A Data Classification Policy details the security and handling protocols for sensitive data.

Vulnerability Management

Third-Party Penetration Test

A 3rd party is engaged to conduct a network and application penetration test of the production environment at least annually. Critical and high-risk findings are tracked through resolution.

Vulnerability Scanning

Vulnerability scanning is performed on production infrastructure systems, and identified deficiencies are remediated on a timely basis.

Vulnerability and Patch Management Policy

A Vulnerability Management and Patch Management Policy outlines the processes to efficiently respond to identified vulnerabilities.

Incident Response

Incident Response Plan Testing

The Incident Response Plan is periodically tested via tabletop exercises or equivalents. When necessary, Management makes changes to the Incident Response Plan based on the test results.

Tracking a Security Incident

Identified incidents are documented, tracked, and analyzed according to the Incident Response Plan.

Incident Response Plan

An Incident Response Plan outlines the process of identifying, prioritizing, communicating, assigning and tracking confirmed incidents through to resolution.

Lessons Learned

After any identified security incident has been resolved, management provides a "Lessons Learned" document to the team in order to continually improve security and operations.

Secure Development

Secure Development LifeCycle (SDLC)

A Secure Development Policy defines the requirements for secure software and system development and maintenance.

Risk Assessment

Risk Assessment and Treatment Policy

A Risk Assessment and Treatment Policy governs the process for conducting risk assessments to account for threats, vulnerabilities, likelihood, and impact with respect to assets, team members, customers, vendors, suppliers, and partners. Risk tolerance and strategies are also defined in the policy.

Vendor Risk Management Policy

A Vendor Risk Management Policy defines a framework for the onboarding and management of the vendor relationship lifecycle.

Risk Assessment

Formal risk assessments are performed, which includes the identification of relevant internal and external threats related to security, availability, confidentiality, and fraud, and an analysis of risks associated with those threats.

Network Security

Network Security Policy

A Network Security Policy identifies the requirements for protecting information and systems within and across networks.

Access Security

Least Privilege in Use

Users are provisioned access to systems based on principle of least privilege.

Asset Inventory

A list of system assets, components, and respective owners are maintained and reviewed at least annually

Complex Passwords

Personnel are required to use strong, complex passwords and a second form of authentication to access sensitive systems, networks, and information

Unique Access IDs

Personnel are assigned unique IDs to access sensitive systems, networks, and information

User Access Reviews

System owners conduct scheduled user access reviews of production servers, databases, and applications to validate internal user access is commensurate with job responsibilities.

Removal of Access

Upon termination or when internal personnel no longer require access, system access is removed, as applicable.

Administrative Access is Restricted

Administrative access to production infrastructure is restricted based on the principle of least privilege.

Encryption and Key Management Policy

An Encryption and Key Management Policy supports the secure encryption and decryption of app secrets, and governs the use of cryptographic controls.

Access Control and Termination Policy

An Access Control and Termination Policy governs authentication and access to applicable systems, data, and networks.

Physical Security

Physical Security Policy

A Physical Security Policy that details physical security requirements for the company facilities is in place.

Communications

A Privacy Policy to both external users and internal personnel. This policy details the company's privacy commitments.

Communication of Critical Information

Critical information is communicated to external parties, as applicable.